FAQs

Things to Know :)

  • Each product is custom made and therefore, can take up to a week to be alchemized, then hand-crafted by Rion.  Larger items like Pyramid Capstones can take up to several weeks.  As soon as the item(s) are ready, they get shipped!
  • Your items will often arrive in recycled envelopes or boxes.  This is because we are passionate about our duty to take care of the planet and leave as green a footprint as possible. 
  • In the unlikely case an item arrives damaged, please e-mail support@teamlight.com ASAP so that we can assist you with the next steps.
  • Due to the energetic integrity of each item, Orgonite tools are not exchangeable or returnable.
  • Sessions are conducted via phone call, Skype calling (audio only), or Facebook Messenger calling only. 

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